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Changes to expect at your next visit

Booking your appointment

  • Please book by either emailing us or calling.
  • You will be asked screening questions at the time of your booking to assess your health. We are having to control who enters our practice so we can ensure a safe environment at all times.
  • We are adding a buffer period between patients to allow additional time for decontamination procedures, overruns and preparation time for the next patient. This means we will not have as many appointment slots as we previously did.
  • Only arrive at our practice if you have already booked an appointment.

Before attending your appointment

  • You will have to have completed a coronavirus screening. This will ensure that we only invite patients to our practice who are risk-free.
  • Brush teeth thoroughly at home for 2 minutes prior to appointment
  • Use bathroom if necessary before arriving at the practice
  • Ideally only trip of the day or at least the first trip
  • To help maintain social distancing, we will ask you to pre-pay for treatments planned for the day
  • Arrive at the practice alone unless there are exceptional circumstances (children/disabled)

Arrival at the practice

  • Our front door will be locked, please confirm your arrival by clicking on the check-in link sent via SMS that’s was sent prior to your appointment when you are outside the practice. Alternatively call us on 01707 332924 to confirm your arrival.
  • Once we know you have arrived then please stand outside the front door at the ‘please wait here’ floor sign, a staff member will greet you, maintaining social distancing.
  • You will be asked some COVID-19 pre-screening questions prior to entering the practice
  • We will take your temperature with a non-contact thermometer. If your temperature is above 37.8°C, you will be asked to return home and self-isolate as per current government guidelines.
  • If your temperature is normal, we will invite you into the practice and ask you to use our hand sanitiser.

Once your inside the practice

  • We ask you to leave personal items, such as a coat or bag, at the entrance. The front door will remain locked, however we cannot accept liability for personal items so please limit what you bring into the building.
  • Once you enter the surgery the same staff member will direct you to the surgery room where you will wait at a ‘please wait here sign’ for the dental nurse/dentist who will open the door to call you into the surgery room. Please do not open the door to the surgery.
  • You will notice we will use electronic forms in the surgery to reduce contact with the receptionist.

After your appointment

  • Your dentist may advise he will arrange to call you soon after your appointment to discuss treatment options to minimise your time in the surgery
  • The receptionist will call you back to book your follow up appointments so you do not need to stop at the reception desk when you visit us.
  • If you require any supplies from us I.e tooth floss do let the dentist know and we can accept contactless payment at the reception desk and have your supplies ready for you when you come out of the surgery.
  • The member of staff who directed you to the surgery will escort you out of the practice and will ask you to use hand sanitiser before you leave maintaining a social distance of 2 meters.

To ensure a safe environment

  • All dental staff will be using personal protective equipment in line with current recommendations and evidence. We understand that it may be daunting at first when you see us in full masks and PPE. We assure you that we’re the same friendly team underneath.
  • Between appointments, we are adding additional buffers to allow plenty of time for us to disinfect all surfaces.
  • We have Installed Perspex panels along the reception desk
  • Clearly marked out social distance respecting recommendations
  • Set up a daily health screening checkpoint and log for the screening of all staff entering the workplace
  • Using air-purifier machines that will help decontaminate the surgery between each patient and to ensure a safe virus-free environment
  • Decontaminate communal areas prior to practice opening, at lunch and at end of the day
  • Use video and phone consultations whenever possible
  • Removed newspapers and magazines from the waiting room
  • Use a rubber sheet to isolate the teeth that we are working on, that combined with a powerful suction will keep you safe and comfortable while we work
(4.7 of 5) - 91 Reviews
(4.7 of 5) - 91 Reviews
March 11, 2020
5/ 5stars
Very good experience
March 11, 2020
5/ 5stars
March 9, 2020
JP
5/ 5stars
Great service, walked in as an emergency and they did all they could to fit me in.As a coward naturally, I felt at ease all the way through the proceedure.First rate sevice.
Source: Google
March 5, 2020
5/ 5stars
Very good experience today with MInaj, thank you.
March 5, 2020
5/ 5stars
Great service
March 5, 2020
5/ 5stars
Very welcoming staff considering I am a new paitent. The reception staff AND the actual dentist made sure I knew everything that was going on and was lovely. Thank you Panshanger Staff!
March 5, 2020
5/ 5stars
The best dentist ive been to very kind and put me at ease
March 4, 2020
5/ 5stars
The dentist and his assistant were very gentle with my teeth. Much appreciated
March 4, 2020
5/ 5stars
Very plesant expieriance. Staff are all very nice.
March 4, 2020
5/ 5stars
A good expereince. The dentist was very gentle and understood my uncertainsies. Nothing needed doing so I was pleased
March 2, 2020
5/ 5stars
March 2, 2020
5/ 5stars
March 2, 2020
4/ 5stars
The staff are friendly, the place is clean and it was a easy quick appointment no real complaints
February 27, 2020
5/ 5stars
Excellent service. Very professional and yet friendly.
February 19, 2020
5/ 5stars
February 19, 2020
4/ 5stars
Efficient and friendly with attention to getting a good outcome.
February 19, 2020
5/ 5stars
Taken in early, everything explained and wisdom tooth removed quickly. Follow up explained clearly. Thank you.
February 19, 2020
5/ 5stars
Professional and polite staff
February 19, 2020
5/ 5stars
February 19, 2020
os
5/ 5stars
Source: Google
February 14, 2020
5/ 5stars
Keep up the great service
February 14, 2020
5/ 5stars
February 13, 2020
5/ 5stars
Very friendly and extremely professional. Excellent new facilities.
February 13, 2020
AB
5/ 5stars
Very friendly and extremely professional. Excellent new facilities.
Source: Google
February 12, 2020
5/ 5stars
No problems, great sevice and great care to details
February 12, 2020
5/ 5stars
February 12, 2020
5/ 5stars
February 12, 2020
DL
5/ 5stars
Panshanger Dentist Naman Shah is excellent dentist and the staff are so caring i actually look forward to going now many thanks David.
Source: Google
Responded on February 22, 2019
Dear Mr Lee, Thank you very much for your heartwarming recommendation. Best wishes from practice Team
Panshanger Dental Practice Management Practice Manager
February 11, 2020
5/ 5stars
February 11, 2020
5/ 5stars
Staff very good. Everything explained clearly.
February 8, 2020
4/ 5stars
February 7, 2020
5/ 5stars
February 6, 2020
5/ 5stars
As ever excellent care from Naman highly recommended
February 6, 2020
5/ 5stars
Always helpful and friendly service.
February 6, 2020
5/ 5stars
Great dentist Naman and his nurse Melissa. Very welcomy reception stuff Helen and Debbie.
February 5, 2020
4/ 5stars
Dentist and reception staff very friendly and the dentistry is imacculately clean.
February 5, 2020
5/ 5stars
Excellent service. Rustom is a perfectionist. Very pleased with the work completed
February 5, 2020
5/ 5stars
Brilliant service, they all make you feel at ease.
February 5, 2020
MW
5/ 5stars
Excellent service. Rustom is a perfectionist. Very pleased with the work completed
Source: Google
Responded on February 8, 2020
Thank you, Mr. Winter, Always a pleasure to see you.Kind Regards,Rustom Moopen
Panshanger Dental Practice Management Practice Manager
February 5, 2020
LR
5/ 5stars
Great with children and nervous adults. We have seen various dentists here over the years and all have been excellent.
Source: Google
Responded on February 8, 2020
Thank you for your kind words!The team at Panshanger Dental Practice.
Panshanger Dental Practice Management Practice Manager
February 4, 2020
5/ 5stars
Very nervous to start with but Dr Pashourtides was fantastic and has restored my confidence in visiting my dentist as well as giving me a smile I am proud to show. Can't recommend him or the staff highly enough. Thank you!
February 4, 2020
5/ 5stars
Very happy with the service we received
February 4, 2020
5/ 5stars
Good surgery. Easy to get and rearrange appointments and friendly staff.
February 4, 2020
5/ 5stars
Very friendly staff. Treatment is always very well explained.
February 4, 2020
KC
5/ 5stars
Friendly and welcoming staff all round. Had a check up and clean with Dr Moopen who was great!
Source: Google
Responded on February 8, 2020
Thanks for the kind words, Kishan.Kind Regards,Rustom Moopen
Panshanger Dental Practice Management Practice Manager
February 4, 2020
AS
5/ 5stars
I was extremely nervous to start with, but Dr Vangelis Pashourtides is fantastic and has restored my confidence in visiting my dentist, as well as giving me a smile I am proud to show. I can't recommend him or the staff highly enough. Thank you!
Source: Google
Responded on February 8, 2020
Thank you for your kind words, Mrs. Sarchet. Regards,The team at Panshanger Dental Practice.
Panshanger Dental Practice Management Practice Manager
February 3, 2020
5/ 5stars
Friendly staff, always explain everything first and do their best to keep you relaxed!
February 3, 2020
KT
5/ 5stars
Reception staff are very helpful, dentist was very good and thorough, happily pain free for 10 years of seeing these guys.
Source: Google
Responded on February 8, 2020
Thank you for your comments, Mr. Tubb. Glad to have you as a regular patient.Regards,The team at Panshanger Dental Practice.
Panshanger Dental Practice Management Practice Manager
February 3, 2020
DJ
5/ 5stars
I had no problems. All staff are extremely friendly and helpful.
Source: Google
Responded on February 8, 2020
Thank you for the kind words, Mr. Jones. Kind Regards,The team at Panshanger Dental Practice.
Panshanger Dental Practice Management Practice Manager
February 3, 2020
DH
5/ 5stars
Friendly staff, always explain everything first and do their best to keep you relaxed!
Source: Google
Responded on February 8, 2020
Thank you, Mrs. Howard. We're pleased that you're happy with our service.Kind Regards,The team at Panshanger Dental Practice
Panshanger Dental Practice Management Practice Manager
January 31, 2020
5/ 5stars
Always very efficient and mr shah is very pleasant man
January 30, 2020
5/ 5stars
So happy with the outcome of the Dentists filling the gap between my front teeth. Wish I had done this years ago. Felt confident and reasured with the planning, treatment and outcome Thank you?
January 30, 2020
4/ 5stars
Excellent treatment.
January 29, 2020
4/ 5stars
Please with overall service and outcome.
January 29, 2020
5/ 5stars
Very helpful and very nice.
January 29, 2020
5/ 5stars
He so nice?
January 28, 2020
5/ 5stars
January 28, 2020
5/ 5stars
Always well looked after. Very pleasent inviroment.
January 27, 2020
5/ 5stars
Great service, walked in as an emergency and they did all they could to fit me in. As a coward naturally, I felt at ease all the way through the proceedure. First rate sevice.
January 27, 2020
5/ 5stars
January 27, 2020
5/ 5stars
January 27, 2020
NB
5/ 5stars
Source: Google
January 24, 2020
5/ 5stars
I feel very comfortable and confident with the dentist. The first to comment in my broken bridge with reasonable options.
January 24, 2020
5/ 5stars
January 24, 2020
5/ 5stars
Very friendly and professional.
January 24, 2020
4/ 5stars
January 24, 2020
5/ 5stars
January 24, 2020
4/ 5stars
January 24, 2020
5/ 5stars
Always friendly, makes the experience pleasent.
January 24, 2020
5/ 5stars
Great
January 24, 2020
AE
5/ 5stars
Staff always friendly, useful reminders sent before appointments. Good with children.
Source: Google
Responded on January 26, 2020
Thank you for your kind comments. We look forwards to seeing you again.Kind regards, The team at Panshanger
Panshanger Dental Practice Management Practice Manager
January 23, 2020
5/ 5stars
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January 22, 2020
5/ 5stars
awesome
January 22, 2020
5/ 5stars
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January 22, 2020
SA
5/ 5stars
Excellent service, very professional and caring. Friendly staff from reception to the dentist. Would highly recommend.
Source: Google
Responded on January 26, 2020
Thank you for your kind comments. Kind Regards,Rustom Moopen
Panshanger Dental Practice Management Practice Manager
January 15, 2020
Dy
5/ 5stars
was happy my result and got my self confidence back again.
Source: Google
Responded on January 16, 2020
Thanks David, It was a pleasure to treat you!Regards,Rustom
Panshanger Dental Practice Management Practice Manager
December 22, 2019
VT
5/ 5stars
I've put them to the test with my high aesthetic expectations, and they've exceeded them all! And all this high quality service has come at affordable costs.They've got the knowledge, they've got the expertise and the practice is as equipped as a spaceship :-D, and they know how to do the job right.On A41 on the way there, there's often a speed camera van up the hills, so I fear going to the dentist ;-), but their positivity and cheerful mindset are really catchy! :-)6 stars, guys!
Source: Google
Responded on December 22, 2019
Thanks, Vladimir. It was hard work but we got it done.Really appreciate the review. We'll see you in the new year.Regards,Rustom
Panshanger Dental Practice Management Practice Manager
October 22, 2019
RC
5/ 5stars
Just a massive thank you to Dr Rustom Moopen, I came and saw him requiring treatment to straighten my teeth. From the initial consultation he gave me the confidence to go ahead with the treatment immediately, being very personable and knowledgeable. Throughout the process he went out of his way to keep my mind at peace. Due to the severity of misalignment, he decided to have me on braces for a year. After the processmy teeth are now exactly how I envisioned them. So thanks again
Source: Google
Responded on December 22, 2019
Thanks Rishi,Appreciate the review. See you soon!Regards,Rustom
Panshanger Dental Practice Management Practice Manager
January 22, 2019
DG
2/ 5stars
Sadly after 8 years of treatment my son has been kicked out mid-treatment!!! due to me accidentally missing an appointment. Apparently missed one before, and one four years ago, yet that was changed due to my sons sickness. Can’t believe it. Oh and will see him only if he PAYS privately, needs reporting.
Source: Google
January 22, 2018
JM
5/ 5stars
I have been using this surgery for around 30 years and Miss English has always provided the highest level of treatment and care. If I have a problem I can usually get an appointment straightaway.
Source: Google
January 22, 2018
ms
1/ 5stars
Not taking on NHS patients only private
Source: Google
January 22, 2018
TH
1/ 5stars
No help at all, I missed one appointment due to being rushed to hospital, my partner called up and explained and they was rude and took me straight of the nhs books. Disgusting!
Source: Google
January 22, 2017
pl
5/ 5stars
Very helpful and kind as I am a very nervous patient
Source: Google
January 22, 2017
B
5/ 5stars
Excellent practice - fantastic dentists and lovely recept staff. My children and I have been going here for about 12 years...I would highly recommend!
Source: Google
January 22, 2017
mr
5/ 5stars
Very friendly and kind and gentle explains everythink before treatment and reassures you and makes you at ease
Source: Google
January 22, 2017
AB
5/ 5stars
Seen on time again. Quick and efficient examination. If you are prepared to put in the work to maintain your teeth, it pays dividends every six months with the minimum of fuss (and cost!!).
Source: Google
January 22, 2017
SW
4/ 5stars
Source: Google
January 22, 2017
KH
5/ 5stars
Source: Google
January 22, 2017
DJ
5/ 5stars
Always professional and accommodating. Lovely practice been registered there for years.
Source: Google
January 22, 2016
rd
5/ 5stars
I have found a dental practice that treats me as an individual where the staff are helpful and cheerful. My dentist keeps me well informed after each routine check and tells me what he proposes to do at my next visit he also LISTENS to my concerns and answers my questions frankly which I find reassuring....even if it is that i need an extraction.There is always a reason given for this last resort .I guess dental appiontments aren't everyone's favorite, but I have found a practice that excels in patient care from making appointments to finished treatment.
Source: Google
January 22, 2014
HK
2/ 5stars
Not recommeding. Lady left me in agony keep saying that it's just gums are too sensitive. The same night had to go to hospital for strong painkillers. Next day ended up at other dentist practice with a canal root treatment. Cost me fortune. Completely unprofessional service.
Source: Google
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